Privacy Policy
Last updated: June 14, 2025
Introduction
This Privacy Policy describes how we collect, use, and handle your information when you visit our website and create an account with us. We are committed to protecting your privacy and ensuring you have a positive experience on our website.
Information We Collect
We collect different types of information depending on how you interact with our website:
Account Information
When you create an account with us, we collect and store the following information:
- Name and email address (required for account creation)
- Phone number (if provided)
- Any additional information you choose to provide in your profile
- Account activity and usage data
- Payment information (processed securely through Stripe)
- Subscription and service plan information
Third-Party Service Information
When you interact with our third-party services, certain information may be collected by these services:
- When you schedule a meeting through Calendly
- When you contact us via email (Zoho)
- When you message us through WhatsApp
How We Use Your Information
We use the information we collect to:
- Provide and maintain your account
- Process payments and manage subscriptions
- Communicate with you about your account and services
- Provide customer support
- Improve our services and website functionality
- Comply with legal obligations
Your Rights Regarding Your Data
As a registered user, you have the following rights regarding your personal data:
Access Your Data
You can download a copy of all your personal data that we store. To do this:
- Log into your account
- Go to your account management page
- Click on "Personal data"
- Click "Download" to receive a JSON file with all your data
Delete Your Data
You have the right to request the deletion of your account and all associated data. To do this:
- Log into your account
- Go to your account management page
- Click on "Personal data"
- Click "Delete" to permanently remove your account and all data
Warning: Deleting your account will permanently remove all your data and cannot be recovered. This action will also cancel any active subscriptions.
Update Your Information
You can update your personal information at any time through your account settings, including:
- Email address
- Phone number
- Password
- Profile information
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. If you delete your account, we will permanently remove your data from our systems within 30 days.
Use of Cookies
This website uses only essential cookies that are necessary for the website to function properly. We do not use any cookies for analytics, tracking, or marketing purposes on our website. However, when you interact with third-party services, such as Calendly for scheduling meetings, those services may use their own cookies and tracking technologies.
Third-Party Services
Our website includes links to or embed content from third-party services. Please note that these services may use cookies or other tracking technologies, and we recommend reviewing their privacy policies for more information:
- Calendly Privacy Policy - When you schedule a meeting through Calendly, they may collect your name, email address, and any other information you provide during the scheduling process.
- Zoho Privacy Policy - When you contact us via email, Zoho may process your email address and the content of your messages.
- WhatsApp Privacy Policy - When you message us through WhatsApp, they may collect your phone number and message content.
- Stripe Privacy Policy - When you make payments, Stripe processes your payment information securely.
Essential Cookies
Essential cookies are used to:
- Remember if you have accepted our cookie notice
- Maintain your session while you browse our website
- Keep you logged into your account
These cookies do not collect any personal information and are strictly necessary for the website to function.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data
- Secure payment processing through Stripe
- Regular security updates and monitoring
- Limited access to personal data on a need-to-know basis
Your Rights
You have the right to accept or decline cookies. However, declining essential cookies may impact the functionality of the website and your ability to use your account.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and, if you have an account, we may also notify you via email.
Contact Us
If you have any questions about this Privacy Policy or need help accessing or deleting your data, please contact us at fguevara@zifros.de.